These Terms of Service ("Terms") govern your access to and use of ScoreLSA, operated by Dayta Analytics LLC ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Please also review our Privacy Policy, which describes how we collect and use your information.
1. Service Description
ScoreLSA is an AI-powered lead scoring and disposition platform for Google Local Services Ads (LSA). The Service analyzes your LSA leads — including call recordings, transcripts, messages, and emails — using artificial intelligence to determine lead quality and provide recommended dispositions (e.g., Book, Follow Up, Decline) for your team to action.
The Service is provided on a software-as-a-service (SaaS) basis. We may update, modify, or improve the Service from time to time without prior notice, provided that such changes do not materially reduce the core functionality of the Service during your subscription period.
2. Account Terms
- You must be at least 18 years of age to use ScoreLSA.
- You must provide accurate, complete, and current information when creating your account.
- You are responsible for maintaining the security of your account credentials, including your password and any API keys.
- You are responsible for all activity that occurs under your account.
- You must promptly notify us at info@daytanalytics.com if you become aware of any unauthorized access to your account.
- One account per person or business entity. Shared accounts are not permitted.
3. Subscription & Billing
Pricing
| Plan | Price | Includes |
|---|---|---|
| Standard | $600/month | Up to 3,000 scored leads per month |
| Overage | $20 per 100 leads | Additional leads beyond 3,000 |
Subscription Start
Your subscription begins upon completion of payment. You will be billed monthly from your subscription start date. You may cancel your subscription at any time, and your access will continue through the end of your current billing period.
Billing Terms
- Subscriptions are billed monthly in advance.
- Overage charges for leads exceeding 3,000 are billed at the end of each billing cycle.
- All payments are processed through Stripe. By subscribing, you agree to Stripe's terms of service.
- Prices are in US Dollars. Applicable taxes may apply based on your jurisdiction.
Cancellation
You may cancel your subscription at any time through your account settings or by contacting info@daytanalytics.com. Upon cancellation:
- Your subscription remains active through the end of the current billing period.
- No refunds are issued for partial billing periods.
- Your lead data is retained for 30 days after the subscription ends, during which you may export your data or reactivate your account.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
- Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code, algorithms, or underlying models of the Service
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Use the Service to transmit any malware, viruses, or other malicious code
- Use automated means (bots, scrapers, etc.) to access the Service in a manner that exceeds reasonable use
- Resell, sublicense, or redistribute the Service or any part of it without our prior written consent
- Use the Service to process data for any business or account that you do not own or have authorization to manage
- Circumvent any usage limits, security measures, or access controls
5. Google Ads Integration
To use ScoreLSA, you must authorize us to access your Google Ads account via OAuth 2.0. By granting this authorization, you:
- Confirm that you have the authority to grant access to the Google Ads account(s) you connect
- Authorize us to read LSA lead data and update lead dispositions on your behalf
- Understand that you can revoke access at any time through your Google Account permissions
ScoreLSA is not affiliated with, endorsed by, or sponsored by Google LLC. Google, Google Ads, and Local Services Ads are trademarks of Google LLC. Our use of the Google Ads API is subject to the Google Ads API Terms of Service.
6. AI Scoring Disclaimer
ScoreLSA uses artificial intelligence to analyze leads and generate quality scores and recommended dispositions. You acknowledge and agree that:
- AI-generated scores and recommendations are not guaranteed to be accurate. They are probabilistic assessments based on available data.
- You are solely responsible for reviewing AI recommendations and making final disposition decisions in your Google Ads account.
- We do not guarantee any specific business outcomes, including but not limited to increased bookings, revenue, or lead quality improvements.
- AI models may occasionally produce errors, misclassify leads, or fail to process certain lead types. We are not liable for any decisions made based on AI-generated scores.
7. Intellectual Property
The ScoreLSA name, logo, platform, scoring algorithms, AI models, and all associated intellectual property are the exclusive property of Dayta Analytics LLC. These Terms do not grant you any ownership rights to the Service or its underlying technology.
You retain all ownership rights to your data, including your Google Ads data, lead information, and account content. You grant us a limited, non-exclusive license to use your data solely for the purpose of providing and improving the Service.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- IN NO EVENT SHALL DAYTA ANALYTICS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
- OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
- THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Indemnification
You agree to indemnify, defend, and hold harmless Dayta Analytics LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any disputes between you and your customers arising from lead disposition decisions
10. Termination
By You
You may terminate your account at any time by canceling your subscription and requesting account deletion through your account settings or by emailing info@daytanalytics.com.
By Us
We may suspend or terminate your account immediately and without prior notice if:
- You violate these Terms or our Acceptable Use policy
- Your use poses a security risk to the Service or other users
- Your account has been inactive for more than 12 months
- Required by law or legal process
For termination without cause, either party may terminate the agreement with 30 days' written notice to the other party.
Effect of Termination
Upon termination, your right to access the Service ceases immediately. We will retain your data in accordance with the timelines described in our Privacy Policy.
11. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Tarrant County, Texas, and you consent to the personal jurisdiction of such courts.
Before filing any legal action, you agree to attempt to resolve disputes informally by contacting us at info@daytanalytics.com. We will attempt to resolve the dispute within 30 days.
12. General Provisions
- Entire Agreement — These Terms, together with the Privacy Policy, constitute the entire agreement between you and Dayta Analytics LLC regarding the Service.
- Severability — If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
- Waiver — Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
- Assignment — You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
- Force Majeure — We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or internet outages.
13. Contact
If you have questions about these Terms, please contact us: